Lead with Care by Mamta Goyal

Your Workflow May Be a 20-Year-Old Water Heater (And It’s Time to Redesign It)

Your Workflow May Be a 20-Year-Old Water Heater (And It’s Time to Redesign It)by: Mamta GoyalPublished on: 02/17/2026

Old workflows still ‘work’—until they don’t. A simple decision rule to replace friction with speed and clarity.

the leading mindseteveryday leadershiplead with carediscover your inner leaderworkflowengineering leadershipoperational excellencecontinuous improvementsystems thinkingchange managementdata qualityai at work
Your Workflow May Be a 20-Year-Old Water Heater (And It’s Time to Redesign It)